How do I order plants listed in the catalogue?
What freight charges will I need to pay?
How can I pay for my order?
How long will it take to receive my plants?
How many catalogues does Parva have each year?
How do I get a copy of the latest catalogue sent to me?
Do you have a wholesale list for Councils and Landscapers?
I live outside N.Z., will you send plants to me overseas?
How is my order delivered?
Do you list all the plants you have on this website?
How big are the plants that you will send in my order?
I am going away from home for a while, can you delay sending my plants?
What happens if the plant I order is out of stock?
If plants are out of stock, can I put them on backorder?
I saw a plant in a previous catalogue that I wanted, but can't find it in the current catalogue. Am I still able to purchase this?
What happens if my parcel arrives damaged?
Ordering via this website is really easy:
MINIMUM ORDER
Our Minimum Order is $40.00 (excluding freight). Please phone the office if the website will not accept your order.
If you have any questions we are always happy to help talk you through the process so don't hesitate to contact us.
Delivery charges cover handling, packaging, delivery and insurance for up to 20 plants (orders comprising of over 20 plants incur additional charges). Parva Plants subsidise part of these costs. There is a shipping cost calculator on the cart screen. Simply add the products you wish to purchase to your cart and then use the calculator to get an estimation of your shipping cost.
As a guide only please see below:
Plants
North Island $20.00
South Island $16.00
Chirstchurch $9.00
if Rural Delivery add $6.00
Gifts, Garden Accessories, Dry Bulbs & Pet Products Only
If ordering items from the Gifts & Garden Accessories, Dry Bulbs or Pet Products Section only (i.e. no potted plants) the freight guide per order is as follows
Nationwide $12.50
if Rural Delivery add $6.00
We accept payment either by Credit or Debit Cards (Visa or Mastercard), Electronic Bank Deposit and Phone Banking. When ordering via the website you can choose which method of payment best suits you. Once the purchase has been completed via the website a confirmation email will be sent to you confirming the purchase. Any amounts purchased and paid by Credit or Debit Card won't be deducted until the day your order is dispatched.
We aim to deliver your order as quickly as possible.
During our peak period - early March-April and again in August-September just after the catalogue has been mailed, dispatch may take up to three weeks due to the large number of orders that arrive at one time.
Parva uses mainly Courier Post / NZ Post, who will deliver to your door or if you reside in a rural area, they will connect with your rural mail contractor so that you parcel is delivered to the door.
Expect deliveries Tuesday to Friday.
North Island and Rural orders are sent early in the week so that they have more time to arrive before the end of the working week.
Parva produces a full colour, catalogue twice a year. One in early March for autumn/winter planting and another in August for spring/summer planting.
Click here to fill in a catalogue request form. Alternatively you can phone us with your details.
We supply many Landscapers and Council gardeners throughout New Zealand. Our only plant list is our retail listing which is distrubuted twice a year.
Due to the high costs of exporting and the time involved in cleaning and preparing an export order, we do not send plants overseas sorry.
The plants are packaged in our unique Parva Designed Packaging System to resist damage in transit. Each plant is packed in a cardboard module, which supports and holds all the plants in an upright position. The modules are then packed and stapled into our own boxes, which have partially open tops to allow ventilation and air movement. Very large boxes are packed without modules. Parcels are delivered to your door mainly by Courier Post / NZ Post if you live in town. For those of you living in rural areas, Courier Post / NZ Post will link up with your local Rural Delivery Contractor, who will deliver to you. We can also deliver to PO Box addresses if you wish.
Yes, our entire catalogue is listed online. The extensive range of plants is also listed in our printed catalogue. For a copy of the latest catalogue click here.
However, occasionally more plants and specials are added to the on-line shopping cart during the season that don't appear in the printed catalogue.
Most of our plants are grown in our own nursery and supplied in premium 1L pots, each with a descriptive label.
The size of the plants vary according to variety. The measurements shown are (height x width) when fully grown. We aim to send out hardy plants ready to grow well and flourish in the coming season. In some cases in the winter months dormant plants are despatched and there is nothing to be seen above the soil line of the pot. You may prefer to hold the plant in the pot until you can see signs of growth, before planting.
When you are placing your order, let the office staff know the dates you will be away so that we can ensure your parcel does not arrive while you are away from home. This can also be done while ordering online using the "Delivery Instructions" field in the checkout section.
If you realise that you will be away after you have sent your order, please contact us about your change of plans and we will make arrangements to suit.
If you tick the "Substitution" box in the Checkout section we will substitute with a plant of the closest variety and value as possible.
If you tick the "Make up the difference with plants from my order (Double up)" box in the Checkout section we will double up on plants that have been ordered to the closest value. Sometimes we are unable to find a suitable substitute.
If you prefer, you can list your own substitute plants using the "Delivery Instructions" field in the Checkout section.
For any refund or credit, we will refund the amount directly into your bank account (we will request a bank account number from you) or refund your credit card. You can request a refund at any time by calling us on (03) 349 4918.
Sorry, due to the living nature of our products and not knowing if or when we may have plants in the future, we are unable to offer back-orders. There are many reasons we can not fulfil back-orders. It may be some time before we propagate that particular variety again or are able to have enough propagation material to do so, and with seed raised material it can be longer.
Contact us; sometimes we still have small numbers of plants from an earlier catalogue available, but not in large enough numbers to list again.
This is a very rare event due to our strong packaging, but if it does happen please contact us within 3 days. We will make contact with the Courier Company to collect your order and we will then reissue you a new order.
Please do not unpack your order if it is damaged, simply contact us using the online form. We will sort the problem out promptly for you.
About Parva Plants
Parva Plants are suppliers of rare, unusual and hard to source plants to New Zealand home gardeners, and have done so since 1968. Owned by Greg and Jenny Tod, Parva Plants source plants globally that you don't find elsewhere. The product range is vast, including many succulents, bulbs, perennials, shrubs, accessories, giftware and more.
With our uniquely design packaging system plants are couriered throughout New Zealand and you can be assured that they all arrive in great condition.
Contact Us
If you have any questions, please feel free to contact us directly. You can find our contact details listed below:
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